Endource
Customer Service

Free Returns

Return methods vary depending on the retailer you’re buying from, but we guarantee returns will be free within 30 days. In the unlikely event you incur any costs, Endource will refund you.

Many retailers enclose a label in your order to allow you to return your item by post or courier with no further action.

If a retailer asks you to log in to organise your return, or there is no label in your parcel, please contact concierge@endource.com and our customer service team will arrange the return on your behalf.

You will not be able to return your item to the physical shop.

The information below is for our most popular retailers. We try to keep the information up to date, but it is subject to change at short notice. For the latest information, click the ‘READ MORE’ links, which will take you to the detailed return policies for each retailer.

If you can’t find the information you’re looking for, or the retailer you’re interested in is not in the list below, email concierge@endource.com.